The Bellaire resident utility portal powered by AquaHawk is a free service for City of Bellaire customers that allows the customer to monitor their water usage, set and receive alerts, and gives them the tools to control monthly water bills.
Customers interested in using the portal must register to create a new account.
REGISTER AND ACCESS HERE: https://belltx.aquahawk.us
The following link has details (including a video) on how to register: http://help.aquahawk.us/registration-and-registered-users
Note that when you register you will be asked for a preferred method of communication. This is the method that will be used to communicate leak alerts and threshold alerts so we suggest using a cell phone number for texts instead of a home phone or email.
Once registered and logged in, we suggest setting up “thresholds” so you can be notified if you use more water than expected or if you have continuous usage, which would likely be a leak. Click on the “My Thresholds” button in the middle of the page to set alert thresholds. More information on “thresholds” here: http://help.aquahawk.us/water-my-thresholds
For additional information or assistance, please contact our Utility Billing Department during our normal office hours of 8:00 am – 5:00 pm, Monday – Friday, excluding holidays:
- Phone: 713-662-8253
- Email: email@example.com