Where is the Utility Billing service window?

The Utility Billing service window is located in Customer Service on the first floor of the new City Hall Building at 7008 S. Rice Ave.

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1. Where is the Utility Billing service window?
2. What are your hours of operation?
3. What is the phone number for a Utility Billing service representative?
4. Can I contact a Utility Billing service representative via email?
5. What are the requirements for starting new water, sewer, garbage and recycling service?
6. Can I have water service without garbage service?
7. If I am not living in my home and not using water or garbage services, can I have a refund?
8. I moved. Why am I still getting a bill?
9. When is my bill due?
10. Where can I pay?
11. What forms of payment do you accept?
12. Can I set up recurring payments?
13. Can I receive my bill via email?
14. Is my meter read every month?
15. Does the City of Bellaire make any leak/pool filling adjustments?
16. Where can I purchase garbage bags?
17. Where can I purchase a recycling bin?
18. What are the City's water and sewer rates?
19. What is winter averaging?
20. I think I may have a leak. How can I tell?
21. Can I get more information about my smart water meter?
22. Can I see my usage online?